Pallas Cloud · Montague, MA

Salesforce & Tech Help for Small Businesses

Too many spreadsheets, apps that don't talk to each other, or a system nobody uses? I figure out what you need, set it up, and show your team how to use it. You don't have to know the tech words. That's my job.

No pressure, no jargon, no upsell.
Sound familiar?

If this is your business, you're in the right place

  • Your business runs on spreadsheets, sticky notes, and memory
  • Customer info lives in five places, or in one person's head
  • You type the same information into more than one system
  • Invoicing, scheduling, or follow-ups take way too long
  • You bought a system, but it never got set up right
  • Your system is slow and complicated, so your team avoids it and falls back on spreadsheets
  • Leads and customers slip through the cracks
  • You know there's a better way. You just don't know what it is.

If you nodded at any of these, you don't need to know what software to buy. You need someone to sort it out with you, and then build it.

How it works

From “where do I start?” to up and running

1

We talk

Tell me how your business runs and what's driving you crazy. A free 30-minute call, in plain English.

2

I find the fix

I look at your tools and how work actually flows, then recommend what to keep, change, or add. No upselling software you don't need.

3

I build it and get you running

I set it up, connect your tools, move your data, automate the busywork, and train your team, then stick around for support if you want it.

What I can take off your plate

Hands-on help, not just advice

Salesforce is my specialty, but I work across the everyday software small businesses run on.

Get organized in one system

Customers, jobs, quotes and follow-ups in one place everyone can see, instead of scattered spreadsheets.

CRM setup: Salesforce and others

Make your tools talk to each other

Stop entering the same thing twice. I connect your systems so information flows between them automatically.

Integrations, e.g. Salesforce ↔ QuickBooks

Automate the repetitive stuff

Reminders, approvals, invoices, reports: the tasks that eat your week can often run themselves.

Workflow automation

Fix a system that isn't working

Already have software but nobody uses it right? I clean it up, simplify it, and train your team.

Cleanups, admin support & training

Figure out what you actually need

Too many tools, or not sure where to start? An honest review of what you have and a plan you can act on.

Tech stack audit

An ongoing tech partner

Someone in your corner for tech decisions and upkeep, without hiring a full-time IT person.

Fractional tech & ops support

See all services →

Real results

What this looks like in practice

Days of post-storm paperwork, down to about an hour

Automated reconciliation for a snow removal company.

No more paper logs

Field crews log jobs from their phones, straight into the system.

No more double entry into QuickBooks

Customers and invoices sync automatically.

See all projects →

What people say

Trusted to get it done

“She is incredibly smart and solution-oriented in her work. She's a gifted Salesforce administrator, comfortable in both the details and the big picture.”
Todd MilesDirector of Regional Solutions
“I have an extreme level of trust in Alli. She has the consummate Solution Architect profile, and she just seems to 'get it.'”
James MurrayFormer VP of Professional Services, energyOrbit
“Alli was integral in completing several enhancements and is a great resource to us.”
Stuart WeinerMBA
Alli Kaeppel, founder of Pallas Cloud, smiling and seated in a leather chair in front of green plants
Who you'll work with

Hi, I'm Alli.

I've spent 20 years making technology work for real organizations, and 15 of them in Salesforce, from running IT for an education nonprofit to designing and building systems as a senior solution architect.

I started Pallas Cloud because small businesses deserve the same tech clarity as big ones, without the big-firm price or the jargon. When you work with Pallas Cloud, you work directly with me.

Salesforce Certified AdministratorPlatform App Builder20 years in tech

More about me →

Not sure where to start? That's exactly what the first call is for.

Tell me what's frustrating you, and I'll tell you honestly whether and how I can help.

Book a free 30-minute call
No pressure, no jargon, no upsell.